MAINS TO DRAINS

Plumbing problem? Speak to a licensed plumber via live video and get clear direction immediately.

With over 25 years of hands-on experience, we guide you step-by-step so you know exactly what to do next — whether that’s fixing it yourself or understanding what to ask a plumber.

If the job requires a plumber, we’ll advise you on exactly what to ask so you stay informed and in control.

Select a date and time below to book your consultation.

How It Works

Need immediate help?

A licensed plumber will contact you within 15 minutes to assess your situation and provide clear, step-by-step guidance to help you

stabilise the issue safely.

$165

Full Name *

Email *

Phone *

By submitting this form, you consent to Mains to Drains collecting and storing your personal information for the purpose of providing this emergency video consultation. You acknowledge that the advice provided is general guidance only and does not replace licensed plumbing work where required. Mains to Drains is not liable for any outcomes resulting from actions taken based on this advice.

FAQ's

Is this available Australia-wide?

Yes. Our video consultations are available Australia-wide. As long as you have a smartphone with a camera and internet connection, we can assess your plumbing issue and guide you in real time.

How quickly can I speak to someone?

Standard consultations can be booked at a time that suits you.
For urgent situations, our Emergency Video Call connects you with a licensed plumber within approximately 15 minutes.

What if the issue can’t be fixed over video?

Some issues require physical plumbing work. If that’s the case, we’ll clearly explain why and outline exactly what needs to be done. You’ll leave the call understanding the scope of the job and your next steps — with no guesswork.

Is this legal?

Yes. We provide general plumbing guidance via video consultation. Any physical plumbing work must be carried out by a licensed plumber where required by law. We’ll always advise you accordingly.

What if I need a plumber onsite?

If onsite work is required, we’ll help you understand the job, typical scope, and the right questions to ask. This ensures you’re informed and confident before engaging a licensed plumber.